What delivery options do you have?
UK STANDARD TRACKED DELIVERY
All orders are completely free. Delivery usually takes around 3 to 5 working days.
UK EXPRESS DELIVERY
Our fast tracked delivery service is £4.95 for all orders. UK mainland orders only.
FREE DELIVERY TO STORE
We apologise for any inconvenience, but we do not offer this service as we are an online retail store only.
Unfortunately we are unable to offer this option at the moment. This is a temporary measure and we are hoping to be offering this service very soon.
How will I know you've received my order?
Once you have placed your order, we then send you a confirmation email with a list of the items you have ordered.
We then follow this up with another email once your order has been dispatched. If you do not receive an email, please contact us at firstname.lastname@example.org and we will get straight back to you.
Which couriers do you use to send my order?
The courier companies we use are UPS (United Parcel Service) and Hermes.
Do you have contactless delivery options?
We are aware that some of our customers are self isolating and need to take extra safety precautions as a result of COVID 19. Please let us know if this applies to you so that we can arrange for your order to be delivered to a safe space.
For orders which require a signature, the current situation means that couriers can sign on your behalf once you have answered the door, taken receipt of your order and given full permission for them to do this.